Virtual Mediation

Our experienced mediators are ready to help guide you through your current conflict from the comfort of your own home or office. 

West Short & Howell offers virtual mediation services for attorneys, businesses, and individuals throughout the State of Texas. Parties do not need to travel to Georgetown to mediate with N. West Short. Virtual mediation delivers the same structured, confidential process as in-person mediation, with the added convenience of remote participation from any location in Texas.

Mediations are conducted by N. West Short, a certified mediator and Texas civil trial attorney with more than 25 years of experience, including arguments before the Texas Supreme Court and the United States Court of Appeals for the Fifth Circuit. View his full profile →

How Virtual Mediation Works

Virtual mediation with West Short & Howell follows the same structured process as an in-person session. The format is adapted for remote participation, but the principles and outcomes are the same: confidentiality, neutrality, and a focused effort toward resolution.

1

Scheduling and Pre-Mediation Coordination

Counsel contacts our office to discuss the matter, confirm availability, and arrange a mediation date. Our office coordinates on mediation materials, pre-mediation submissions, the participation format, and any logistical questions in advance of the session.

2

Secure Video Platform

On the day of the mediation, parties and their attorneys join through a secure video conferencing platform. Our office will provide connection instructions and confirm platform details in advance so that all participants are prepared to join without delay.

3

Private Breakout Sessions

The mediator conducts private sessions with each side throughout the process, mirroring the separate conference room model used in traditional in-person mediation. Each party meets individually and confidentially with Mr. Short to discuss their position and explore options for resolution.

4

Resolution or Impasse

If the parties reach an agreement, the terms are documented and counsel can formalize the settlement. If the matter does not resolve, the process remains confidential and each party retains all of their legal rights going forward.

When Virtual Mediation Makes Sense

Parties in Different Cities

When counsel or clients are located in Austin, Dallas, Houston, San Antonio, or elsewhere in Texas, virtual mediation eliminates the need for coordinated travel without compromising the quality of the process.

Tight Scheduling Windows

Virtual sessions can often be scheduled more quickly and with greater scheduling flexibility than in-person mediations, reducing delays in getting to the table.

Reducing Costs

Eliminating travel time, mileage, and lodging reduces the overall cost of mediation for all parties, making early resolution more economically practical.

Court-Ordered Mediation

Texas courts regularly order mediation as litigation progresses. Virtual mediation satisfies court-ordered mediation requirements and can be arranged promptly to meet court deadlines.

Confidentiality in Virtual Mediation

Virtual mediation is subject to the same confidentiality protections as in-person mediation under applicable Texas law. Statements made and materials exchanged during mediation are generally not admissible in subsequent legal proceedings. The private breakout structure ensures that each party's communications with the mediator remain separate and confidential throughout the session.

Types of Disputes Handled

West Short & Howell's virtual mediation services are available for the same range of civil and commercial disputes handled through in-person mediation, including:

  • Business and commercial disputes
  • Real estate and property matters
  • Construction disputes
  • Probate and estate conflicts
  • Other civil matters within Mr. Short's areas of experience

For a full overview of the types of disputes we handle and the mediation process generally, visit our Mediation Services page.

Frequently Asked Questions

Is virtual mediation as effective as in-person mediation?
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In the right circumstances, yes. Virtual mediation follows the same process as in-person mediation, including private breakout sessions, neutral facilitation, and confidentiality protections. Texas courts and attorneys have broadly embraced virtual mediation as a practical and effective alternative to in-person proceedings. The key factors are preparation, a reliable platform, and a mediator experienced in managing the virtual format.

What platform is used for virtual mediation?
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Our office coordinates the platform details in advance of the mediation session. Participants receive connection instructions prior to the scheduled date. If you have a preferred platform or specific technical requirements, please discuss those with our office when scheduling so we can accommodate them.

Does virtual mediation satisfy a court-ordered mediation requirement?
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Yes, in most cases. Virtual mediation generally satisfies court-ordered mediation requirements under Texas practice. If you have a specific court order with particular requirements, we recommend confirming the format with the court or opposing counsel in advance. Our office is experienced in coordinating virtual mediations on timelines required by court orders.

Are private conversations with the mediator confidential in a virtual session?
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Yes. Private breakout sessions are conducted separately for each side, just as they would be in separate conference rooms during an in-person mediation. Communications between a party and the mediator in a private session are not shared with the other side without permission. The overall mediation is subject to Texas confidentiality protections applicable to mediation proceedings.

How do I schedule a virtual mediation with N. West Short?
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Attorneys and parties can contact our office to inquire about Mr. Short's availability, discuss the matter, and arrange a date. Our office will coordinate on scheduling, pre-mediation submissions, platform details, and any other logistical questions in advance of the session.

Ready to schedule a virtual mediation with N. West Short?

Contact Our Office →

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